Privacy Policy

1. Data Controller

Valendra Tech SL, with registered office in Jerez de la Frontera, Cádiz, Spain and VAT number B22798409, is the controller of your personal data. You can contact us at any time via email at legal@valendra.tech.

2. Data We Collect

Depending on your use of our services, we may collect the following information:

  • Identification data: name, email address, phone number.
  • Professional information: company, position, sector.
  • Navigation data: IP address, browser type, operating system, pages visited, and approximate location at city or country level when provided by network infrastructure or the analytics provider.
  • Any other data you choose to provide through forms, emails, or other contact methods.

3. Purpose of Processing

We process your personal data for the following purposes:

  • Managing contact or information requests.
  • Providing contracted services.
  • Sending technical, commercial, or informational communications related to our products or activities (only with your consent).
  • Improving our website and user experience through navigation analysis.

4. Legal Basis for Processing

The processing of your data is based on:

  • The consent you provide by accepting this policy or by submitting your data.
  • The execution of a contract or pre-contractual relationship.
  • Compliance with applicable legal obligations.
  • Valendra's legitimate interest in improving its services and maintaining business relationships.

5. Data Retention

Your data will be retained for the time strictly necessary to fulfill the mentioned purposes and, in any case, for the applicable legal periods.

6. Data Recipients

We do not transfer your personal data to third parties, except when required by law or when necessary for service provision (e.g., technology providers with whom we work under confidentiality and data protection agreements).

7. User Rights

You have the right to:

  • Access your personal data.
  • Rectify inaccurate or incomplete data.
  • Request deletion of your data.
  • Limit or object to processing.
  • Request data portability.
  • Withdraw consent at any time.

You can exercise your rights by sending a request to legal@valendra.tech, attaching a copy of your identity document.

You also have the right to file a complaint with the Spanish Data Protection Agency (www.aepd.es).

8. Information Security

Valendra implements the necessary technical and organizational measures to ensure the security of your data and prevent its alteration, loss, processing, or unauthorized access.

9. Policy Modifications

We reserve the right to modify this Privacy Policy to adapt it to future legislative or technical developments. The updated version will always be available on this page.