Cloud architecture and migration
We design new infrastructure and migrate your applications and services to the cloud, planning every change to reduce risks and disruption.
Cloud and DevOps
Your cloud infrastructure, in good hands.
We design, migrate, automate and maintain your infrastructure so your applications run securely, efficiently and reliably. From one-off projects to ongoing management with 24/7 support.
- Tailored projects
- 24/7 support with SLAs
- Infrastructure built to grow
What we can do for you
Everything your infrastructure needs.
From launching a new platform to maintaining critical systems in production. We adapt to your infrastructure, your goals and your team.
DevOps and automation
We automate deployments, testing and infrastructure configuration so your team can release changes faster and with greater confidence.
Monitoring and observability
We bring together metrics, logs, traces and alerts to understand the health of your systems, investigate incidents and detect problems earlier.
Cloud optimization and FinOps
We analyze usage, identify unnecessary spending and adjust resources to improve performance while keeping your budget under control.
Security and reliability
We review configurations, access, backups and recovery strategies to reduce risks and improve resilience.
Maintenance and 24/7 support
We monitor and maintain your cloud environments, manage incidents and provide ongoing support with service level agreements (SLAs).
What you gain
More time for your product. Less for infrastructure.
Your team focuses on development and growing the business. We provide the engineering to keep your infrastructure moving with you, whether for a one-off project or its day-to-day operation.
Security comes first, not last.
We review access, configurations and critical points from the design stage to reduce risks before reaching production.
Every resource should justify its cost.
We look for more efficient configurations, capacity matched to usage and less unnecessary spending.
Problems don’t wait until Monday.
Monitoring, incident management and 24/7 support options with SLAs for services that need continuous coverage.
Your infrastructure should set you free.
We prioritize maintainable architectures, automation and technologies that make it easier to evolve without unnecessary dependencies.
How we work
Your team and ours. Always connected.
Every request starts in our support portal, but the work goes beyond a ticket. We talk through your preferred channels, hold follow-up meetings and document every update so you always know what we are working on.
- 01 · Request
You open a ticket
Tell us what you need through our support portal. We record the request and our team takes care of managing it.
More details
You can ask a question, request a change or a new feature, or report an incident. Add the context, requirements and any information that helps us understand what you need.
Support portal - 02 · Communication
We talk to you
We stay in touch through Slack, email or your preferred channel. We answer questions and share progress without you having to keep checking the ticket.
More details
We coordinate changes with the people on your team involved in each request.
- Slack
- Other channels
- 03 · Follow-up
We align on next steps
We hold regular meetings to review the work, adjust priorities and agree on next steps with you.
More details
We share the context and goals the work needs to meet so your team and ours move forward with the same understanding.
Regular meetings
All work is organised by priority
04 · Management and follow-up
Every task has its priority. And everything is documented.
We organise requests by priority and keep every ticket updated with progress, decisions and agreements. Even when we talk on Slack or meet with you, all relevant information stays together in the support system.
- Clear priorities
- Complete history
- Centralised follow-up
- UrgentFirst
- High
- Medium
- Low
24/7 SLA
We keep an eye on things, even when you are away.
If you have this service, we monitor your infrastructure and receive alerts to detect potential incidents. Our team investigates and responds 24/7, under the response times and conditions agreed in your SLA. All follow-up is documented in the support system.
Coverage and response times are defined in your agreed SLA.
Flexibility for every project
We adapt to what you need. And how you want to work.
Not every project needs the same level of involvement. You can call on us for a one-off task, reserve engineering hours each month or entrust us with an entire project. You choose how we work together, and you always know the cost before we start.
Discuss pricing and optionsSchedule a call
By the hour
For a specific problem you need to solve.
A configuration, a technical review, a one-off incident or an infrastructure improvement. Book the hours you need, without committing to a monthly service.
Monthly hours
Engineering support for your day-to-day work.
We agree on a monthly allocation of hours to handle requests, make improvements and keep your infrastructure up to date. An option for teams that need ongoing technical support.
Fixed-scope project
A defined scope. An agreed budget.
We take care of a complete project, from planning through to launch. We define the objectives, deliverables and budget before we begin.
No unexpected costs.
Every project is different, and our quotes reflect its needs. Whichever option you choose, you will know the financial terms before we start. If work outside the agreed scope comes up, we discuss it with you before incurring any additional costs.
Who we work with
Different teams. Challenges we know well.
From independent professionals to companies with their own technical teams. We adapt to your infrastructure, your needs and the way you work.
Agencies and digital studios
You manage websites and applications for several clients, and infrastructure problems take up your time.
We take care of servers, deployments and maintenance so you can focus on delivering your projects.
Frequently asked questions
What you need to know before we start.
What Cloud and DevOps services does Valendra offer?
We design, deploy and manage cloud infrastructure. We work on cloud migrations, deployment automation, Kubernetes, observability, security, cloud cost optimisation (FinOps) and production infrastructure maintenance. We can address a one-off need or work with your team on an ongoing basis.
Can you work with our existing cloud infrastructure?
Yes. You do not need to switch providers or start from scratch. We can review your existing infrastructure, resolve specific issues, improve performance, automate processes or take care of maintenance.
How much do Cloud and DevOps services cost?
Pricing depends on the complexity, scope and requirements of the project. We offer three options: hourly work, monthly hour packages and fixed-price projects.
Before we start, we agree on the financial terms with you. If you need to extend the planned work, we explain the cost so you can decide before proceeding.
Do we have to commit to a monthly hour package?
No. You can hire us for a one-off task without a monthly commitment. If you need ongoing support, we can agree on an allocation of hours that suits your needs.
Can you migrate our servers and applications to the cloud?
Yes. We analyse your current infrastructure, review its dependencies and plan the migration. We prepare the new environment, carry out the changes and perform the necessary checks to reduce risks during the process.
Do you work with AWS, Google Cloud, Azure and Kubernetes?
We work with a range of cloud infrastructure technologies and providers, as well as containers and Kubernetes orchestration. We evaluate each environment to choose the solution that best fits its technical and budget requirements, without imposing a particular provider.
Can you help us reduce AWS, Azure or Google Cloud costs?
Yes. Through FinOps practices, we analyse resource consumption, configurations and usage patterns to identify opportunities for optimisation. The aim is to avoid unnecessary spending while meeting your applications’ needs.
Do you offer server and cloud infrastructure maintenance?
Yes. We can handle maintenance, updates, technical reviews, optimisation and incident resolution. The scope and level of involvement are agreed according to the needs of each infrastructure.
Do you offer 24/7 monitoring and technical support with an SLA?
Yes, but it is an additional service that is contracted and billed separately.
It includes infrastructure monitoring, alert management and 24/7 incident response, in line with the coverage and commitments set out in your SLA.
Routine maintenance or a monthly hour package does not automatically include this service.
What happens if our infrastructure fails outside normal working hours?
If you have subscribed to our 24/7 support service with an SLA, our team can receive monitoring alerts and respond to incidents under the agreed terms.
If you have not subscribed to this service, requests are handled according to your collaboration arrangement and agreed support coverage.
How do you manage requests and incidents?
Our clients submit requests through the support portal. Each request is managed in a ticket where we centralise information, updates and the resolution.
We also maintain direct communication channels, such as Slack, email or others we agree on, to answer questions and coordinate work efficiently. We hold regular follow-up meetings too.
Can we speak directly with your technical team?
Yes. We want communication to be straightforward, so you do not have to rely solely on replies in the ticket portal.
We agree on the best communication channels for working with your team. Relevant conversations and decisions are documented in the corresponding ticket to preserve the full context.
Can you collaborate with our development or IT team?
Yes. We can work alongside your developers, system administrators or technology leads. We coordinate through agreed channels, organise tasks in tickets and hold follow-up meetings to share priorities, resolve blockers and move projects forward.
Let’s talk about your cloud infrastructure.
Cloud migrations, DevOps automation and infrastructure maintenance, with a tailored proposal and a clear budget.
Let’s talk about your project